Guest houses in Srirangam
Guest houses in India
have been synonymous with home stays, reasonably priced accommodation and a
casual setup. Not any more – with hotel aggregators, OTAs and even star hotels
getting into the alternative stay market, the market is evolving fast. Customer
expectations are higher than they have ever been and service standard are only
on their way up.
The personalization of
guest experience before their arrival is no longer a luxury but a mandatory
requirement for the hoteliers to survive. At present, most travellers book a
hotel to experience a pampered feeling than just to stay in a comfortable hotel
room. Let’s look at some of the simple ways to enhance their pre-arrival
experience.
Comments
Post a Comment