Guest houses in Trichy
Guesthouses in India have been synonymous with
home stays, reasonably priced accommodation and a casual setup. Not any more –
with hotel aggregators, OTAs and even star hotels getting into the alternative
stay market, the market is evolving fast. Customer expectations are higher than
they have ever been and service standard are only on their way up.
The personalization of guest experience before
their arrival is no longer a luxury but a mandatory requirement for the
hoteliers to survive. At present, most travellers book a hotel to experience a
pampered feeling than just to stay in a comfortable hotel room. Let’s look at
some of the simple ways to enhance their pre-arrival experience.
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