Guest houses in Srirangam
Guest houses in India
have been synonymous with home stays, reasonably priced accommodation and a
casual setup. Not any more – with Hotel Aggregators, OTAs
and even Star Hotels getting into
the alternative stay market, the market is evolving fast. Customer expectations are
higher than they have ever been and Service Standard are only
on their way up.
The personalization of guest experience before
their arrival is no Longer a Luxury but a Mandatory Requirement for the Hoteliers to Survive. At
present, most travellers book a hotel to experience a Pampered Feeling than
just to stay in a comfortable hotel room. Let’s
look at some of the simple ways to enhance their Pre-arrival Experience.
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