Guest houses in Trichy
Guesthouses
in India have been Synonymous
with Home Stays, reasonably priced accommodation and a Casual
Setup. Not any more – with Hotel
Aggregators, OTAs and even Star Hotels getting into the
alternative stay market, the market is evolving fast. Customer
expectations are higher than they have ever been and Service
Standard are only on their way up.
The personalization of guest experience before their arrival is no
longer a luxury but a Mandatory
Requirement for the hoteliers
to survive. At present, most travellers book a hotel to experience
a pampered feeling than just to stay in a Comfortable
Hotel Room. Let’s look at some of the simple ways to enhance their
pre-arrival experience.
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